MaxGaming FAQs

Registering at maxgaming is quick and easy:

1. Click the Register button on our homepage

2. Fill in your mobile number and create a secure password

3. Enter any referral code (optional)

4. Accept the terms and conditions

5. Verify your account via SMS

The entire process takes less than 2 minutes. Start your registration now.

Yes, maxgaming is completely legal and safe. We operate under a valid Curacao eGaming license and comply with all Philippine gaming regulations. Our platform uses 128-bit SSL encryption to protect your data and transactions.

We are regularly audited by independent testing laboratories to ensure fair gaming and proper operation of our Random Number Generator (RNG) systems.

For account verification, you'll need:

• Government-issued ID (passport, driver's license, or UMID)

• Proof of address (utility bill or bank statement from the last 3 months)

• Selfie holding your ID

Verification typically takes 24-48 hours. This process helps us ensure the security of all maxgaming players and comply with anti-money laundering regulations.

No, each player is allowed only one account at maxgaming. Multiple accounts are strictly prohibited and will result in account suspension and forfeiture of funds.

This policy ensures fair play and prevents bonus abuse. If you accidentally created multiple accounts, please contact our support team immediately for assistance.

Downloading the maxgaming app is simple:

1. Visit maxgaming.click on your mobile device

2. Click the "Download App" button

3. For Android: Download the maxgaming app download apk file and install

4. For iOS: Follow the instructions to add the progressive web app to your home screen

The maxgaming app is free to download and takes only a few minutes to install.

Yes! While we don't have a native iOS app in the App Store, iPhone users can enjoy the full maxgaming experience through our progressive web app.

Simply visit our website in Safari, tap the share button, and select "Add to Home Screen." This creates an app icon that opens the full maxgaming app experience.

The maxgaming app includes all features available on the website:

• Complete game library with 500+ titles

• Secure maxgaming login with biometric options

• Full banking functionality (deposits/withdrawals)

• Live chat support

• Push notifications for bonuses and promotions

• Account management and settings

The app is optimized for mobile with touch-friendly controls and fast loading times.

Absolutely! Your maxgaming account works seamlessly across all platforms. Use the same maxgaming login credentials on both the website and mobile app.

Your balance, bonuses, and progress are synchronized in real-time across all devices.

If you've forgotten your maxgaming login password:

1. Click "Forgot Password" on the login page

2. Enter your registered mobile number

3. You'll receive an SMS with a reset code

4. Enter the code and create a new password

If you're still having trouble, contact our support team for assistance with your maxgaming login.

To enable 2FA for your maxgaming login:

1. Log into your account

2. Go to Account Settings > Security

3. Click "Enable Two-Factor Authentication"

4. Choose SMS or authenticator app

5. Follow the setup instructions

We highly recommend enabling 2FA for enhanced security of your maxgaming account.

Absolutely! MaxGaming employs industry-standard security measures:

• 128-bit SSL encryption for all data transmission

• Secure servers with regular security audits

• Strict privacy policy compliant with data protection laws

• Never shares your information with third parties without consent

Your maxgaming login and personal data are protected with the highest security standards.

If you suspect unauthorized access to your maxgaming account:

1. Immediately change your password

2. Enable 2FA if not already active

3. Check your login history in Account Settings

4. Contact our support team immediately

5. Consider temporarily suspending your account

Our security team will investigate and take appropriate action to protect your account.

MaxGaming offers a wide variety of games:

• Slot Games: 300+ titles including popular games like Starlight Princess 1000

• Fishing Games: Interactive games like Ocean King Jackpot

• Live Casino: Real dealers for baccarat, blackjack, roulette

• Card Games: Poker, Tongits, and other Filipino favorites

• Table Games: Various casino classics

All games are provided by leading software developers and regularly tested for fairness.

All maxgaming games use certified Random Number Generator (RNG) software that ensures completely random outcomes. Our games are regularly tested by independent auditing firms like Gaming Laboratories International (GLI).

Additionally, we display the Return to Player (RTP) percentage for each game, with most slots offering 96%+ RTP rates. This information is available in each game's information section.

Yes! Many of our games offer a demo mode where you can play for free without risking real money. This is perfect for:

• Learning game rules and features

• Testing different strategies

• Trying new games before playing with real money

Simply look for the "Demo" or "Play for Fun" option when selecting a game. Note that progressive jackpot games and some live dealer games may not have demo versions.

Minimum bet amounts vary by game:

• Slots: Minimum bet typically starts at ₱1.00

• Table Games: Minimum bets range from ₱10.00 to ₱50.00

• Live Casino: Minimum bets usually start at ₱50.00

• Fishing Games: Minimum bet typically ₱0.10 per shot

Each game displays its minimum and maximum bet limits in the game interface.

MaxGaming accepts multiple payment methods:

• GCash - Most popular and fastest option

• PayMaya - Quick and convenient

• Bank Transfer - BDO, BPI, Metrobank, and more

• Cryptocurrency - USDT and other major coins

All transactions are fee-free and processed instantly for deposits.

The minimum deposit at maxgaming is just ₱100. This low minimum allows everyone to enjoy our games regardless of budget size.

There are no deposit fees, and funds are credited to your account instantly. You can start playing your favorite maxgaming games immediately after depositing.

Withdrawal times at maxgaming are among the fastest in the industry:

• E-wallets (GCash, PayMaya): 5-15 minutes

• Bank transfers: 30 minutes to 2 hours

• Cryptocurrency: 10-30 minutes

Processing times may vary during peak hours or if additional verification is required. The minimum withdrawal amount is ₱200.

No! MaxGaming does not charge any fees for deposits or withdrawals. However, your payment provider may charge their own fees, so please check with them directly.

We believe in transparent banking with no hidden costs. What you see is what you get when you join maxgaming.

New players at maxgaming receive a generous welcome package:

• 100% Match Bonus on your first deposit up to ₱10,000

• Free Spins on selected slot games

• No deposit bonus of ₱100 just for registering

The welcome bonus comes with a 35x wagering requirement. Claim your bonus now!

Wagering requirements specify how much you need to bet before you can withdraw bonus funds. For example, a ₱1,000 bonus with 35x wagering means you need to place bets totaling ₱35,000.

Different games contribute differently to wagering requirements:

• Slots: 100% contribution

• Table games: 10-20% contribution

• Live casino: 10% contribution

MaxGaming offers various daily bonuses:

• Daily Login Bonus: Just log in to claim free credits

• Reload Bonus: 20% bonus on deposits (check promotions page)

• Cashback: 1.2% weekly cashback on losses

• VIP Rewards: Enhanced bonuses for VIP members

Visit the promotions section daily to see available offers. Some bonuses require opt-in, so check the terms carefully.

No, bonus funds must meet wagering requirements before withdrawal. Once you've completed the required wagering, bonus money converts to real cash that can be withdrawn.

You can check your wagering progress in your account dashboard. Some games may be restricted while playing with bonus funds, so always read the bonus terms carefully.

Try these troubleshooting steps:

1. Check your internet connection stability

2. Clear your browser cache and cookies

3. Try a different browser or device

4. Disable browser extensions temporarily

5. Update your browser to the latest version

If problems persist, contact our technical support team with details about the issue and your device/browser information.

MaxGaming works best on:

• Chrome (version 70+)

• Firefox (version 65+)

• Safari (version 12+)

• Edge (version 79+)

For the best experience, we recommend using the latest version of Chrome. Make sure JavaScript and cookies are enabled in your browser settings.

Absolutely! MaxGaming is fully optimized for mobile devices. You can:

• Play directly in your mobile browser

• Download the maxgaming app for Android

• Add the progressive web app to your iPhone home screen

The mobile version includes all features: games, banking, bonuses, and support. Games are optimized for touch controls and smaller screens.